Trusted Managed Services

At a time when organizations are pushing the boundaries of efficiency and productivity and IT teams are stretched to their limits, BlackHawk Data’s comprehensive suite of managed services enables you to move beyond time-consuming tasks and focus on what really matters. 

 Managed Services

MANAGE AND MONITOR

Our core managed service offering includes 24x7x365 monitoring and management services go beyond the simple break-fix model and proactively provide the information you need to anticipate change and reduce risk. 

Design. Deliver. SecureIT.

"Our comprehensive suite of managed services and committed team of industry experts align with your business needs, not the other way around. "

Proactive Protection

Our services go beyond the simple break-fix model and proactively provide the information you need, enabling you to anticipate change and reduce risk.

 

  • Service Desk Support 

  • Incident Management

  • Vendor Management 

  • Alerting and Reporting 

  • Product and Lifecycle Management 

  • Digital Labor and Autonomics 

We enable you to scale seamlessly with your operations, making new service delivery possible even with a small, agile IT team. Our highly experienced team of industry veterans is ready to deliver best-of-breed IT management solutions for you. 

End-to-End Management

From the desktop to the infrastructure and all points in between, we provide you with trusted end-to-end managed services, including: 

 

  • Desktop/End-user PC – application inventory, device monitoring, operating system and application patching, security vulnerability patching, end-user support and incident resolution, and remote troubleshooting. 

  • Network Infrastructure – device administration, backup and archival configuration, software updates, ITIL-based incident management and resolution, and problem management

  • Voice/Unified Collaboration – device administration, backup and archival configuration, security and firmware updates, and yearly software upgrades.

  • Managed Security – network and security operations center support; event monitoring and incident management; analyze, correlate and prioritize security event logs; analyze, classify, prioritize and contain security incidents; and detailed monthly reporting

Managed Services Blog Posts

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Contact us today to learn more about our

comprehensive portfolio of services! 

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BlackHawk Data LLC

Headquarters
350 5th Ave, 59th Floor, 

New York, 10118, US

Warehouse/Staging and Network Operations Center 

50 Williams Parkway

Suite G

East Hanover, NJ  07936

877-456-HAWK (4295) - (SALES)

BlackHawk Data Support Desk  

24x7 (NOC) - 866-4BHDNOC (24-3662)

support@blackhawk11.com

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©2019 by BlackHawk Data.LLC