MANAGE AND MONITOR
Our core managed service offering includes 24x7x365 monitoring and management services that go beyond the simple break-fix model and proactively provide the information you need to anticipate change and reduce risk.
Design. Deliver. SecureIT.
"Our comprehensive suite of managed services and committed team of industry experts align with your business needs, not the other way around. "
Our services go beyond the simple break-fix model and proactively provide the information you need, enabling you to anticipate change and reduce risk.
Service Desk Support
Alerting and Reporting
Product and Lifecycle Management
Digital Labor and Autonomics
We enable you to scale seamlessly with your operations, making new service delivery possible even with a small, agile IT team. Our highly experienced team of industry veterans is ready to deliver best-of-breed IT management solutions for you.
From the desktop to the infrastructure and all points in between, we provide you with trusted end-to-end managed services, including:
Desktop/End-user PC – application inventory, device monitoring, operating system and application patching, security vulnerability patching, end-user support and incident resolution, and remote troubleshooting.
Network Infrastructure – device administration, backup and archival configuration, software updates, ITIL-based incident management and resolution, and problem management
Voice/Unified Collaboration – device administration, backup and archival configuration, security and firmware updates, and yearly software upgrades.
Managed Security – network and security operations center support; event monitoring and incident management; analyze, correlate and prioritize security event logs; analyze, classify, prioritize and contain security incidents; and detailed monthly reporting