Managed Services

BlackHawk Data maintains so you can innovate.

BlackHawk Data’s managed services include 24/7 maintenance and monitoring so your IT team can focus on growing your business. Our certified engineers are trained to identify and correct any performance issues or incidents. When you partner with us, you won’t have to worry about daily upkeep.

Infrastructure Management

When you partner with BlackHawk Data, you unlock a dedicated advocate. We can help you operate at peak efficiency by tackling tickets and identifying irregular operations. Our root-cause analysis uncovers problem areas, and our expert engineers work to resolve them quickly.

Infrastructure Management includes:

  • 24/7 monitoring and reporting.
  • Configuration and change management.
  • Problem resolution and incident management.

 

Managed Collaboration

BlackHawk Data can help you provide your employees with high-performance voice and video solutions for any environment. We will handle software updates and configuration changes to keep your collaboration solution up and running.

Managed Collaboration includes:

  • 24/7 monitoring and reporting.
  • Configuration and change management.
  • Collaboration analytics and asset usage.
  • Problem resolution and incident management.

Managed Security

At BlackHawk Data, we deploy live analysts and AI tools to determine your security posture every day. We deliver actionable threat intelligence that allows us to protect your organization against threats like ransomware, phishing attacks, malware and more.

Managed Security includes: 

    • 24/7 monitoring and reporting.
    • Daily cyber reviews.
    • Monthly vulnerability scans.
    • Endpoint protection.
    • Alert triage automation.

    Managed Desktop

    BlackHawk Data’s Managed Desktop service is designed to make your life easier, with a range of features that automate routine tasks and free up your time from daily support. These include installing patches and software, creating custom desktops for imaging or deployments, monitoring statistics for software usage and licensing & USB device protection as well as managing assets including laptops, desktops, phones, and tablets remotely.

     

    BlackHawk Data can help you manage:

    • OS Patches
    • Third-Party Patches
    • Whitelisting Applications
    • Endpoints
    • Back Ups
    • Connection troubleshooting
    • Driver Updates
    • Process Management
    • Helpdesk Support

    Managed Services Pricing Tool

    Lite
    Monitor / Alert
    Vendor & Lifecycle Management
    Troubleshoot / Resolve Issues
    Update Firmware / OS
    Best Practice Updates
    Health Reports
    Proactive Maintenance
    Secure Access Edge
    Moves / Adds / Changes
    NIST Compliance Enforcement
    24x7 End User Help Desk
    Plus
    Monitor / Alert
    Vendor & Lifecycle Management
    Troubleshoot / Resolve Issues
    Update Firmware / OS
    Best Practice Updates
    Health Reports
    Proactive Maintenance
    Secure Access Edge
    Moves / Adds / Changes
    NIST Compliance Enforcement
    24x7 End User Help Desk
    Select
    Monitor / Alert
    Vendor & Lifecycle Management
    Troubleshoot / Resolve Issues
    Update Firmware / OS
    Best Practice Updates
    Health Reports
    Proactive Maintenance
    Secure Access Edge
    Moves / Adds / Changes
    NIST Compliance Enforcement
    24x7 End User Help Desk

    Get in touch with us today.

    Let us help you reach your goals

    Managed Services Pricing Tool

    Please fill out the information below to get your personalized quote



    Managed Services Pricing Tool

    Please fill out the information below to get your personalized quote



    Managed Services Pricing Tool

    Please fill out the information below to get your personalized quote



    Managed Services Pricing Tool

    Please fill out the information below to get your personalized quote



    Managed Services Pricing Tool

    Please fill out the information below to get your personalized quote