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BlackHawk Data Engineer Q&A: Keeping Your Virtual Team Productive



Staying connected is especially important and can be tricky when everyone is working from home. We’ve received a lot of questions from customers, regarding communication and collaboration solutions. In this 4-part series, Sam Opeyemi, BlackHawk Data’s Vice President of Engineering, offers sage advice to enable your team to work effectively, no matter their location.


Great businesses know it isn’t one person—not even the CEO—who is responsible for turning an OK company into a successful one. It takes a team, in fact many of them. The dynamics of a well-running team is what drives many companies to do so well. This pandemic has created hurdles for even the most collaborative teams to overcome.


Question: How can my virtual team collaborate effectively and stay productive from home?

Answer: This is an easy one, Cisco Webex Teams. Webex Teams brings together all your people and communication tools in one secure and easy-to-use app. You can create, share, and get work done with your team regardless of where they’re located. Webex Devices users can collaborate, pair and share, whiteboard, call, use the Webex voice assistant, and save co-creation work. You can use Teams to chat with your group and stay up-to-date on work or hold online meetings for real-time work. It’s almost like your whole team is all together in one room.


Webex Teams offers your business:

  • Read and send messages

  • Interactive whiteboards

  • Unlimited messaging and file sharing

  • Search messages, users, and files

  • Message threads and quoting messages

  • Share emojis, GIFs, and animated GIFs in messages

  • Availability status

  • Meet face to face


It’s super easy to get started too. Download the app, create a team space and invite your team members to the space, and start collaborating.


As part of its effort to help support businesses and remote workers, Cisco Webex Teams is now available for free. BlackHawk Data is here to help with your set up and provide complimentary engineering assistance.


About Sam

With more than 17 years of experience designing and building unified collaboration (UC) suites for voice, video and call center solutions in IT infrastructures, Sam has developed innovative UC strategies and provided trusted technical and practical advice to a wealth of client, enabling them to get more out of their IT.

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