Terms of Service

1. Acceptance of Terms

By visiting, browsing, or using the BlackHawk Data website or Services, you represent that you are at least 18 years of age, have the authority to enter into these Terms on behalf of yourself or your organization, and agree to be legally bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please discontinue your use of our website and Services immediately. For enterprise client engagements, separate Master Service Agreements (“MSAs”) and Statements of Work (“SOWs”) govern the contractual relationship and may supersede these Terms in the event of a conflict.

2. Our Services

BlackHawk Data provides enterprise technology solutions spanning intelligent networking, cybersecurity, modern datacenter, unified collaboration, and managed services. Our website serves as an informational and engagement platform to:

• Describe our solution areas, platforms, and methodologies
• Facilitate inquiries, assessments, and initial engagements
• Provide technical resources, blog content, case studies, and solution briefs
• Enable access to tools such as the OneVision platform or CloudSight portal (where applicable)

We reserve the right to modify, suspend, or discontinue any portion of our Services at any time without prior notice. We will not be liable for any modification, suspension, or discontinuation.

3. Acceptable Use

You agree to use our website and Services only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Attempt to gain unauthorized access to our systems, networks, or data
• Transmit any material that is unlawful, harmful, threatening, or otherwise objectionable
• Use automated tools (bots, scrapers, crawlers) to access or harvest content without written permission
• Impersonate BlackHawk Data, our personnel, or any other person or entity
• Interfere with or disrupt the integrity or performance of our website or Services
• Use our Services to transmit unsolicited commercial communications (spam)
• Reverse engineer, decompile, or attempt to extract source code from any BlackHawk Data platform

Violation of these terms may result in immediate termination of your access and may be reported to appropriate law enforcement authorities.

4. Intellectual Property

All content on this website — including text, graphics, logos, design elements, technical documentation, platform interfaces, and code — is the exclusive property of BlackHawk Data or its licensors and is protected by applicable intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to access and use our website content for your personal or internal business evaluation purposes only. You may not:

• Reproduce, distribute, or publicly display our content without prior written consent
• Create derivative works based on our proprietary content or methodologies
• Remove or alter any copyright, trademark, or proprietary notices
• Use our trademarks, trade names, or brand assets without express written permission

Third-party trademarks, product names, and logos referenced on this site (Cisco, Fortinet, Cloudflare, etc.) are the property of their respective owners and are used for identification purposes only. Their appearance does not imply endorsement or affiliation beyond documented partnership agreements.

5. Confidentiality

Any information you share with BlackHawk Data during an engagement — including network diagrams, security posture data, architecture details, or business strategy information — will be treated as confidential under the terms of any applicable NDA or MSA in place between our organizations.

In the absence of a signed confidentiality agreement, information you share via our website contact forms or general inquiries will be treated with professional discretion and used solely to respond to your request. We will not share client-specific technical information externally without your authorization.

6. Disclaimer of Warranties

Our website and its content are provided “as is” and “as available” without warranty of any kind, express or implied. To the fullest extent permitted by law, BlackHawk Data disclaims all warranties, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the website will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, completeness, or timeliness of any content

Technical content on this website is provided for informational purposes and does not constitute professional advice. Engage our team directly for architecture guidance specific to your environment.

7. Limitation of Liability

To the maximum extent permitted by applicable law, BlackHawk Data and its officers, directors, employees, partners, and agents will not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, business, or goodwill
• Damages resulting from unauthorized access to or alteration of your data
• Damages arising from your reliance on information available on this website

Arising out of or in connection with your use of this website, even if we have been advised of the possibility of such damages. Our aggregate liability for any claim related to the website shall not exceed $100. Liability for active service engagements is governed by the applicable MSA or SOW.

8. Indemnification

You agree to indemnify, defend, and hold harmless BlackHawk Data and its officers, directors, employees, and partners from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or in connection with your use of the website, violation of these Terms, or infringement of any third-party rights.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law provisions. Any dispute arising from or related to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the state and federal courts located in New Jersey.

Before initiating formal proceedings, both parties agree to attempt good-faith resolution through direct negotiation for a period of 30 days from the date of notice of the dispute.

10. Changes to Terms

We reserve the right to update these Terms at any time. Material changes will be communicated by updating the “Last Updated” date and, where appropriate, by direct notification. Your continued use of our website after changes are posted constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.

11. Contact Us

For questions regarding these Terms or to report a potential violation: