Managed IT Services

We Manage Your IT – So You Can Manage Your Business

Unleash the power of BlackHawk Data to revolutionize your IT operations. Our custom solutions are designed to fit your unique needs, saving you money and giving you a serious competitive edge.

Maximize Your Budget with Our Cost Savings

On average, we save our customers about 30% over their current provider. Imagine what you could do with those savings. Want to know how much you can save?

Gain the Competitive Advantage You Deserve

The rate at which technology changes is staggering. For companies to remain competitive, IT leaders need to expand their focus from just cost savings and performance to driving innovation, ensuring an elevated customer service experience for their clients, and an enhanced employee engagement experience.

BlackHawk Data Managed Services Solutions

Are you ready to focus on your business? You can run a no-obligation quote now to instantly see how our pricing stacks up!

Managed IT Services

What We Offer

NOC / Managed IT

BlackHawk Data provides end-to-end managed services, offering a comprehensive view of your business. Our proactive approach ensures best practice configurations, regular system patches, and timely notifications of support deadlines. This results in more stable systems, less troubleshooting, and reduced downtime.

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  • Managed Infrastructure: Keep your systems running smoothly and efficiently.
  • Managed Voice: Ensure seamless communication across your organization.
  • Managed Wireless: Stay connected with reliable wireless solutions.
  • Managed Security/SOC: Protect your data with top-tier security measures.
  • Managed Cloud: Leverage cloud technology for greater flexibility and scalability.
  • Managed Data Center: Maintain optimal performance and security for your data center.

SOC / SOC as a Service

Our SOC services include BlackHawk Data analysts providing managed SIEM and SOC as a service. We review your environment for security alerts or data anomalies, collecting data from network switches, end user machines, servers, firewalls, MS-365, and Azure.

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  • 24x7x365 Monitoring and alerting: Always-on protection.
  • Full-Time Analysts: Dedicated experts managing your security.
  • Manual investigation of all high-severity incidents: Thorough and precise.
  • Daily Cyber Review: Continuous assessment of your security posture.
  • Events reviewed with an analyst daily and reports generated for all incidents: Stay informed and secure.

Help Desk

We understand your Microsoft enterprise platforms and the businesses they support require a quick and timely resolution when issues arise to reduce or eliminate costly downtime. By engaging with BlackHawk Data, you benefit from our engineering expertise and partnerships, ensuring maximum reliability, availability, and performance.

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  • Unlimited Remote Support: Get help whenever you need it.
  • PC Monitoring, Maintenance, Patching: Keep your systems up to date.
  • Office 365 and Cloud File Sync & Share: Seamlessly manage your office tools and files.
  • Endpoint Protection / Antivirus: Protect your devices from threats.
  • Security Threat Detection and Remediation: Quickly identify and address vulnerabilities.
  • Cloud Backup: Securely backup your critical data.
  • Backup Disaster Recovery Appliance: Ensure business continuity in case of a disaster.

The BlackHawk Data Difference

What makes us different?

Imagine if you could step away from your current responsibilities of managing day-to-day activities and have the opportunity to concentrate on growing your business. Our team is dedicated to providing high-touch support services, allowing you to do just that. Our clients can choose between fully Managed IT Services or Co-Managed IT Services, depending on their business needs.

Can there be such a thing as worry-free managed services?
We certainly try! Our goal is to ensure we have the right team in place with the right knowledge of your network so that you don’t have to worry. Our engineering team consists of US-based employees who will support your network as if it were their own. We ensure that our team cares as much about our clients’ networks so that we can truly serve as an extension of your IT team.
What if you didn’t have to constantly hire new staff or grow skills across the various technology stacks?
Many companies are facing similar challenges and are turning to BlackHawk’s Managed Services to free up their teams from the day-to-day infrastructure maintenance, allowing them to focus on more strategic areas to grow their businesses. During this process, we build strong bonds with our customers as they entrust us with their business systems. Through our unwavering commitment, we make it clear that their success is our success.
Looking for the right partner to offer you end-to-end support without having to bring in multiple vendors?
Managed Services has undergone a significant transformation in how it’s offered. The days of solely providing break-fix services are behind us. The rapid pace of innovation, advancements in software-driven technology, and the ever-changing nature of business requirements demand a genuine partnership. BlackHawk Data will manage your IT operations in an ongoing partnership, seamlessly becoming an extension of your team.

Get a Quote

Ready to see the difference BlackHawk Data can make? Contact us for a personalized quote and discover how our managed IT services can benefit your business.

Our Trusted Managed Services

Get in touch with us today.

Let us help you reach your goals