If your IT team is struggling to maintain your current infrastructure or your budget is being drained by expensive maintenance costs that don’t provide ROI, BlackHawk Data can help.

24/7/365 Support

Our Enhanced Maintenance Services (EMS) allows our clients to simplify their support experience with single-call support for multi-vendor environments. We provide 24/7/365 support from multiple USA-based operation centers staffed by our own engineering teams. Our services are certified and fully backed by our manufacturer partners.

Our Enhanced Maintenance Services (EMS) helps you:

• Triage issues in a multi-vendor environment.
• Identify bugs and resolve them with direct OEM access.
• Reduce IT downtime.
• Take the burden of maintenance off your IT team.